Payment Policy
Effective Date: March 31, 2025
At Coreali, we aim to provide a secure, seamless, and convenient payment experience for all our customers. Below is an outline of our Payment Policy, which details the payment methods accepted, payment processing, and other important information regarding your purchase.
1. Accepted Payment Methods
Coreali accepts a variety of secure payment methods to provide flexibility and convenience for our customers. We currently accept the following payment options:
Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
PayPal: Secure payment processing via PayPal for those who prefer not to enter their card information.
Other Secure Payment Options: We may also offer additional secure payment methods based on your region (e.g., Apple Pay, Google Pay).
All transactions are securely processed using industry-standard encryption protocols to ensure your payment information is protected.
2. Payment Authorization
When you make a purchase on Coreali, your payment information is submitted for authorization and processing. Upon successful authorization of your payment, your order will be confirmed, and we will begin processing and preparing your order for shipment.
3. Payment Security
Coreali uses secure payment gateways to process all transactions. We take the security of your personal and payment information very seriously. All sensitive data, such as your credit card details, are encrypted using SSL (Secure Socket Layer) technology to ensure they are kept private and secure.
Coreali does not store or keep any of your credit card details on file after the transaction is processed, so your payment information is always kept safe.
4. Payment Processing and Order Confirmation
Once your payment is successfully processed, you will receive an Order Confirmation email with the details of your purchase. If there is an issue with your payment (such as insufficient funds or incorrect payment information), we will contact you for further information.
5. Taxes and Shipping Charges
The total amount charged for your order will include the cost of the products, applicable taxes, and shipping charges. All taxes and shipping fees will be calculated during the checkout process based on your location and the weight of your order.
6. Currency
All transactions on Coreali are processed in USD (United States Dollars). If you are purchasing from outside the United States, your payment will be converted to USD by your payment provider or bank, and currency conversion fees may apply.
7. Discounts and Promotions
If you have a discount code or promotional offer, you can apply it at the checkout. Discounts will be deducted from your total order amount before payment is processed. Promotions or discounts cannot be combined with other offers unless explicitly stated.
8. Payment Failures
In the rare case that your payment fails to go through, you will be notified immediately. This may happen due to insufficient funds, an incorrect billing address, or a technical issue with the payment gateway. If your payment fails, please double-check the payment details and try again. If the issue persists, feel free to contact our customer support team at info@coreali.xyz for assistance.
9. Order Cancellation
If for any reason you wish to cancel your order after payment has been made, please contact us as soon as possible. We can only cancel an order before it has been processed and shipped. Once an order has been shipped, it cannot be canceled, and you will need to follow our Refund and Return Policy if you wish to return the product.
10. Refunds
In the event of a return or refund request, the original payment method used will be credited with the refunded amount. Please allow 7-10 business days for the refund to appear in your account, depending on your payment provider.
11. Customer Support
If you have any questions regarding payment methods, billing issues, or order payment concerns, our customer support team is available to assist you:
📍 4599 Thorn Street, Garden Grove, California, United States
☎ 307-621-0431
✉ info@coreali.xyz
🌐 https://coreali.xyz/