Sales Policy
Effective Date: March 31, 2025
At Coreali, we are committed to providing our customers with a smooth, transparent, and reliable shopping experience. Below is an outline of our sales policy, which covers everything from product pricing to order processing and shipping.
1. Product Availability
All products listed on our website are subject to availability. While we strive to maintain accurate stock levels, there may be instances where items become temporarily out of stock. In such cases, we will notify you as soon as possible and offer options such as waiting for restock, selecting an alternative product, or receiving a full refund.
2. Pricing
All prices displayed on our website are in USD and are subject to change without notice. The final price charged to the customer will be the price listed at the time of checkout, including any applicable taxes and shipping fees. Coreali reserves the right to correct any pricing errors or omissions that may occur due to technical issues or typographical mistakes.
3. Payment Methods
We accept a variety of secure payment methods for your convenience, including:
Credit and debit cards (Visa, MasterCard, American Express, etc.)
PayPal
Other secure payment gateways (as available)
All transactions are processed securely, and your payment information will never be stored by us. Payment is due at the time of purchase, and no product will be shipped until payment has been successfully processed.
4. Order Processing and Confirmation
Once your order is placed, you will receive an order confirmation email containing the details of your purchase. Your order will be processed and prepared for shipping within 1-2 business days. Please note that orders placed on weekends or holidays may take an additional business day to process.
If there are any issues with your order, we will notify you immediately via email or phone to resolve the matter.
5. Shipping
Coreali ships to a variety of locations, both domestic and international. Shipping charges will be calculated during checkout based on your delivery address and the weight of the items purchased.
Domestic Orders: Shipping is typically completed within 3-7 business days.
International Orders: Delivery times vary depending on location and can range from 7-14 business days.
Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery. Please note that customs duties and taxes for international orders are the responsibility of the customer.
6. Order Cancellations
If you wish to cancel your order, please contact us as soon as possible. We can only cancel orders before they have been shipped. Once an order has been processed and shipped, it cannot be canceled, and you will need to follow the return process.
7. Sales and Promotions
Coreali may occasionally offer sales, discounts, and promotional codes. These promotions are subject to specific terms and conditions, including expiration dates and product exclusions. Promotions cannot be combined with other offers unless specified.
Please check our website regularly for updates on sales events and special promotions.
8. Return and Refund Policy
We want you to be fully satisfied with your purchase. If you are not happy with the product, we offer a straightforward return and refund policy. For full details on how to return a product and request a refund, please refer to our Refund and Return Policy page.
9. Customer Support
If you have any questions regarding your order, product inquiries, or require assistance with any part of your shopping experience, please feel free to contact our customer service team. We are here to help!
📍 4599 Thorn Street, Garden Grove, California, United States
☎ 307-621-0431
✉ info@coreali.xyz
🌐 https://coreali.xyz/